Playbook Troubleshooting
What to do if your Playbook is blank, incomplete or missing a contact.
My Playbook is taking a long time
Most Playbooks are ready within a few minutes. Bebop is researching the company and tailoring the Playbook to your product, so give it a little time. You'll find finished Playbooks in the Playbooks tab in the left menu.
My Playbook is blank or missing information
First, check that you entered the right company:
- Make sure the website domain is correct (for example, stripe.com, not stripe.co)
- Check you picked the right product in the Selling dropdown
A wrong or mistyped company is one of the most common reasons a Playbook comes out blank or off.
My Playbook is missing an obvious contact
Double-check the company domain first, as above. If the company is correct and the contact is still missing, let us know and we'll look into it.
Still having issues?
Contact our support team at support@bebop.ai or through Helpdesk in the bottom-left menu. Please include:
- The company name and website you entered
- What was missing or wrong in the Playbook
For more on Playbooks, see How to Generate a Sales Playbook in Bebop 2.0.